Payment & Project Start

TST services are customized based on each client's requirements. Work begins after receiving the agreed initial payment and the approved project brief.

Payment Terms

Payment terms vary depending on the service or package:

• Branding, Media Production & Websites: 50% upfront, with the remaining balance paid according to the agreed project schedule.
• E-Commerce Stores: 70% upfront and 30% upon completion, or another agreed payment schedule.
• Other Services: Payment may be divided into agreed installments such as 50/30/20 or 50/50, depending on the scope of work.

All payment terms are confirmed in writing before the project begins.

Packages & Contracts

Our packages are available on quarterly, semi-annual, and annual agreements.

For contract cancellation, written notice must be provided two months in advance. For three-month contracts, written notice must be provided one month in advance.

This notice period allows us to properly manage scheduled work and resources committed to the contract.

Refunds & Cancellations

As our services are customized and work is scheduled based on the agreed scope and timeline, cancellation and refund terms are subject to the written agreement between TST and the client.

Any cancellation request must be submitted in writing through the agreed communication channel.

Value Added Tax (VAT)

All listed prices are subject to 15% Value Added Tax (VAT), where applicable.

Contact

For any questions regarding payments, cancellations, or contracts, please contact us through our official communication channels.